Email & Groupware Hosting FAQ

Help & Support

Q: What is business email hosting?

A: Business email hosting is the process of securely storing and delivering your email messages corresponding to your business domain name. These messages are stored and delivered from a secure server located at hosting facilities of the email hosting provider. Unlike standard POP3 hosting, ServePoint business email service allows you to have an up-to-date In-box on every device you use to access the emails from.

Q: What is groupware hosting?

A: Groupware hosting is the process of storing and allowing you to access your up-to-date contacts, calender, files and documents from anywhere using any device while these resources are centrally stored on a secure server.

Q: Does this support any mobile device, in order to sync emails, contacts and calenders ?

A: Most of the popular devices like iPhone ,Android, Symbian, Blackberry and Windows mobile are supported in many cases. Contact ServePoint Support to find out more about other supported mobile devices.

Q: Can I upgrade my groupware space if I need more space later?

A: Yes certainly. You can upgrade storage as you need for a small additional monthly fee. Please contact support to upgrade your groupware space

Q: I need support in setting up email and groupware features on my computers, laptops and my mobile phone. Does ServePoint provide FREE setup and ongoing support?

A: Yes. We provide both phone and email support, with email support being available 7 days a week.

Q: What is the difference between ServePoint email/groupware and hosted Microsoft Exchange and SharePoint?

A: ServePoint email and groupware hosting is much more affordable than Hosted Exchange and SharePoint. While we offer only the basic essential features found in hosted Microsoft Exchange and Sharepoint . ServePoint groupware solution is ideal for micro businesses looking to access emails, contacts, calendar and docs anywhere anytime.

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